To keep our operations efficient and costs low, we do not have dedicated staff available to take phone calls. Therefore, we kindly ask you to email your questions, concerns, or issues, and include your phone number if a call-back is necessary. Our team will address your inquiry via email, but if needed, they will contact you by phone. This helps us maintain a streamlined process and ensures timely responses.

Unfortunately, the logistics involved make this unfeasible.

Unfortunately, no, we can’t accommodate your request. We’re just a warehouse, with nothing to see beyond stacks of cardboard boxes.

Occasionally, shippers may miss scans while your package is in transit. We recommend waiting a few days, as the tracking usually updates on its own 99.x% of the time.

Unfortunately, we don’t have any special access to reach the carriers directly, and our experience shows that checking on in-transit items is often unproductive. If your package is indeed lost, we will promptly send you a replacement and handle the claim process. This should only result in a slight delay for you.

The Safety for All Act introduces several changes, but the key point for Ammo USA customers is that, as of January 1, 2018, it is illegal to sell ammunition over the internet to any individual in California who does not have a Federal Firearms License (FFL) or another legally documented exemption.

Starting January 1, 2018, all ammunition transactions for private individuals in California, without a legal exemption, must be conducted in person.

Ammo USA accepts Visa, Mastercard, and Discover. If you would like make a purchase using a cashier’s check or money order, please email info@ammo-usa.com.

Typically, we ship orders 3 to 7 business days after receiving your payment. If you are in need of your order by a certain date,

When you order gunpowder or primers, you have to pay the HazMat fee, as this is a fee our courier charges us for the additional handling and care of combustible items.

Your security is our priority. Ammo USA is a fully secured site, and all personal data is encrypted to ensure your information is protected. When you make a payment, your data is processed through a highly secure payment gateway, safeguarding the transaction.

Additionally, we never store your payment details, and no employee or partner will have access to your financial information. Rest assured, your data is safe with us.

Yes. Confirmation from our store is sent directly to the email address you provided.